Dreamforce

The CRM Science geeks and some of our clients frequently lead sessions at Dreamforce, Salesforce1 Tour, and various Salesforce and Force.com user groups. Here are abstracts of a few of our sessions over the last couple of years and the YouTube recordings.

PhillyForce Philly Tech Week Conference 

Philadelphia - 4/8/2014


Telephony Integration

Kirk Steffke
Integration of your company's phone system with your Salesforce.com org has many benefits, including screen-pops, click-to-dial, and call logging.  Learn about these common features along with some of the secondary perks telephony integration can provide as well as discover how the phone system and Salesforce communicate and how you can get started connecting the two with your org today.

Click for Slide Deck

Salesforce1 World Tour 

Philadelphia - 3/6/2014


Analytics Unleashed

Kirk Steffke
Accelerating the pace of innovation is key to business success today. Analytics Unleashed reviewed how leading companies are creating new growth by putting insight into everyone's hands. Plus, hear about the accelerating roadmap for reports & dashboards in Salesforce.  Kirk provided three real-world examples of how reports were used to help drive customer success as well as detailed three pro tips on how attendees could do the same within their orgs.

Supercharge Your Mobile Strategy with Salesforce1

Thomas Taylor
The mobile revolution connects billions of devices, creating opportunities for companies to deliver timely, location-aware, and highly contextual engagements. Customer companies use mobility to create deeper connections with their customers, employees, partners, and products. Join us to learn how your company can address its biggest mobile challenges and create a surefire path to enterprise mobile success.  Thomas spoke about preparing for a Salesforce1 rollout, and presented examples of work we've done for clients with Salesforce1. Both Publisher Actions and Visualforce pages allow organizations to take advantage of Salesforce's new mobile platform.

Dreamforce 2013


Create Powerful Reports Using Force.com and SOQL Cubed Results

Ami Assayag
"Group by cube" is a powerful feature of SOQL that every developer should have in their toolkit. It's a very handy tool when you need to create complex Visualforce reports because you can get aggregate results for different groupings of values in a single SOQL call. Join us as we go over an example of using one "cubed" SOQL call to generate pivot data of multiple Case fields, and use the data to build Visualforce charts that are not available through standard reporting. Session Link


Chrome Extensions for Salesforce Professionals

Kirk Steffke
Learn about two new Google Chrome browser extensions on the Chrome Web Store and AppExchange that provide Salesforce.com administrators and developers with time-saving tools and quick settings shortcuts to facilitate the day to day responsibilities they are faced with. These tools from CRM Science will save you time!  Session Link


Goin' Pro Bono: Leveraging Salesforce Professionals Within the NPO Space

Thomas Taylor
Preparing for successful skills-based volunteering projects for pro-bono ninjas.  Understanding the common risks and learning helpful tips for a pro-bono engagement.  We'll discuss setting reasonable expectations of the project and volunteer, barricading them from free reign, being a good consumer of this available resource, and signs the Pros are stumbling.  How to be a thoughful and effective non-profit volunteer.  Session Link

Business Agility using Workflow & Approvals

John Wilson, PointRoll (CRM Science Client)
Not all logic needs to be coded programmatically. Force.com's workflow and approvals engine lets you easily invoke tasks, trigger email alerts, database updates, or messaging based on business events. Join us to learn the platform's workflow capabilities, and hear how other customers have gained valuable business process improvements using workflows. Session Link


Answers Live Session 2 & Nonprofit HUB Answers Live Session 1

Thomas Taylor
Making the Salesforce Success Community Answers a LIVE experience! Join us and get your burning non-developer-related Salesforce questions answered in a Q & A style forum. Get to meet and ask questions of some of the outstanding community contributors who have become the de facto Answers army. Nonprofit users can attend sessions targeted to their needs and ask questions of a panel with over 25 collective years of nonprofit-focused Salesforce experience.

Dreamforce 2012


Top Testing Tips: Data Creation, Web Callouts, and Automation

Ami Assayag
Take your Apex code testing to the next level with sample code and open source libraries that make these advanced topics easy. Save time with SmartFactory, which automatically creates complex test data for tests isolated from your regular data. Learn how to test web callouts cleanly and completely using interfaces and mocks. Finally, make sure all your team's tests run regularly with native Force.com automation that takes a fraction of the time of full continuous integration. Session Link

Step By Step Guide To Salesforce AppExchange Listing

Ami Assayag
Developing and packaging Salesforce.com apps is not that complicated, if you already have experience with SFDC or know what to look for. However, starting a provider relationship with Salesforce and navigating through all the orgs, requests, cases, and account execs is a complex and confusing process. This is an account of a recent AppExchange listing. Session Link

Get Connected with your Local Salesforce Platform Developer User Group

Ami Assayag
Are you part of your local Developer User Group? Curious about how they work and wondering how one could benefit you? Join us to hear from current Developer User Group Organizers on why they got involved with a user group and what their groups are like. Learn how you can tap into the local developer community to expand your Salesforce Platform resources. Session Link

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